All products are guaranteed for 2 years except for the batteries. If any equipment fails, you must send it to us at the address (previously should contact us using the form to return):
To request a return number (RMA) and the authorization to send the goods to the Plusecurity Technical Service is necessary and required to contact us using the form for this.
Email: firstname.lastname@example.org (24 hours)
Shipping address and stores:
C/ Luis Álvarez Lencero, 3 - Planta 3 - Oficina 1
06011 - Badajoz
(Indicate in your submission returns number (RMA) that will be sent to your mail once we receive your form and attach a copy of the invoice)
Please note that shipping fees are the client’s responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage done during the shipping of the returned goods).
Tel: +34 677 421 667 / +34 667 305 950